Ultra MAX logoOfficial supportUltra MAX FAQ ← Help & Recovery
Frequently asked questions

The useful answers, in one place.

Setup, profiles, Nuvio, Stremio, recommendations, providers and support. This page is kept current with the hosted Ultra MAX service so old Reddit answers do not have to become accidental documentation forever.

Updated 27 September 2026
What is Ultra MAX?
Ultra MAX is a free, customisable discovery, catalog and metadata addon for Nuvio and Stremio. It builds personalised movie and TV home screens with curated catalogs, collections, profiles, artwork, search and optional third-party integrations. Ultra MAX does not host a movie or TV library.
Is Ultra MAX free?
Yes. The core Ultra MAX addon is free. UltraPlay+ is a separate optional companion with extra discovery and Nuvio management tools such as MAX Picks, Finder and Nuvio Manager.
Does Ultra MAX host movies, TV shows or streams?
No. Ultra MAX is a discovery, catalog, metadata and configuration layer. Optional stream or debrid services are connected by users with their own accounts and credentials.
Does Ultra MAX work with Nuvio and Stremio?
Yes. Ultra MAX supports both Nuvio and Stremio. Some newer profile-aware management features are specific to Nuvio because Nuvio exposes profile data that Ultra MAX can work with directly.
Do I need a debrid service?
No, not to use Ultra MAX for catalogs, discovery and metadata. Streaming and debrid integrations are optional and depend on the addons or services you choose to connect.
Can I use the same Ultra MAX token on more than one device?
Yes. Use the same token when you want devices to share the same Ultra MAX setup. Use Ultra MAX profiles or separate tokens where you want settings or recommendation state kept independent.
Will different family Nuvio profiles get different AI recommendations with the same Ultra MAX token?
Not completely yet. MAX Picks and Taste in UltraPlay+ are already scoped to the selected Nuvio profile. Ultra MAX's built-in AI Recommended Movies / Series rows are currently mainly scoped to the Ultra MAX token, so profiles sharing one token can share that recommendation pool. For fully separate built-in AI rows today, separate Ultra MAX tokens are the safest option. Fully profile-aware Ultra MAX AI recommendations are on the roadmap.
What is the difference between my Ultra MAX token password and my Nuvio password?
They are different credentials. Your Ultra MAX token password protects or unlocks your Ultra MAX setup. Your Nuvio password belongs to your Nuvio account and is used for the Nuvio connection flow.
Which metadata and account providers are supported?
TMDB and MDBList power core discovery. TVDB and OMDb can be added as optional providers. Account integrations include Trakt, Simkl, MyAnimeList and AniList. Artwork integrations include RPDB, TOP Posters, Fanart.tv, Better Posters and Pictorium.
What is Cloud Library?
Cloud Library can match supported items from your connected Premiumize or TorBox cloud account into personal movie and series rows. Ultra MAX does not supply those files; it works with items already available in your own connected account.
Can I hide anime, Indian cinema or other content I do not want?
Yes. Ultra MAX includes discovery controls for anime and Indian cinema, plus filters for talk, reality, news, soaps and other unwanted content. Direct search is intentionally more permissive so you can still find a title when you deliberately search for it.
Can I change metadata language?
Yes. Regional and language metadata options are supported where the provider has translated metadata. Changing metadata language does not necessarily translate the Ultra MAX interface itself.
Why do old catalogs or settings sometimes still appear after I change my setup?
Nuvio, Stremio and addon manifests can cache data. First refresh or reopen the client. If the catalog layout is still stale, refresh or reinstall the Ultra MAX addon for the affected profile while keeping your saved Ultra MAX setup token.
What should I include in a bug report?
Include your client and device, what you expected, what actually happened, the steps that reproduce it, and a screenshot if useful. Never post passwords, API keys, debrid credentials or a full private setup token publicly.
Where can I get support?
Use the built-in Ultra MAX support form, the official Discord, or r/Ultra_Max. Check this FAQ and the changelog first because the answer may already be here.
This FAQ describes the current hosted Ultra MAX service. Third-party apps and services can change independently, so provider-specific behaviour may occasionally differ.